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Frequently Asked Questions
How can I finalize my cabinets remotely?
We offer one-on-one video calls to help determine your kitchen space, design cabinet configurations, and select materials via 2D and 3D modeling to meet your budget.
Can I receive physical samples for color selection?
Yes, we provide free color swatches that can be posted or sent to you to help you make an informed decision on materials and finishes.
Is it possible to install the cabinets myself?
Yes, for flat pack orders, we provide detailed installation videos and instructions to guide you through the assembly process.
What happens if parts are broken or missing upon delivery?
We perform trial assembly before packing to ensure everything matches the drawings. If any piece is broken during transit, we will provide a new one for you.
What are the available payment terms?
We offer flexible payment options including T/T (Telegraphic Transfer), L/C (Letter of Credit), and Western Union.
How long does the design process take?
Our team of experienced designers can typically complete 2D and 3D designs within 2 business days based on your requirements.