Q1: Are you a factory?
A1: Yes, we are a professional factory. You are welcome to visit our production facilities.
Q2: What is your Minimum Order Quantity (MOQ)?
A2: It depends on your specific requirements. We can accept orders starting from 1 set if delivery terms are met.
Q3: How can I select colors and textures?
A3: We provide comprehensive photos and samples for colors, textures, profiles, and appliances to help you make the best choice.
Q4: What is the standard order process?
A4: The process includes material/drawing confirmation, quotation, deposit payment, production, balance payment, delivery, and after-sales service.
Q5: How do you handle quality control?
A5: Every production step involves QC checks. We also perform a complete assembly check before final packing to ensure everything meets our standards.
Q6: What kind of after-sales service do you offer?
A6: We provide prompt solutions for any issues and offer continuous technical support. All inquiries are typically replied to within 24 hours.