Frequently Asked Questions
Are you a factory?
Yes, we are a professional factory. You are welcome to visit our production facilities to see our quality standards firsthand.
What is your Minimum Order Quantity (MOQ)?
It depends on your specific requirements. We are flexible and can accept orders as small as 1 set if delivery conditions are met.
How do I select colors and materials?
We provide comprehensive photos and samples of colors, textures, door profiles, and hardware to help you make the perfect selection for your project.
What is the standard order process?
The process includes: Material and drawing confirmation -> Quotation -> Deposit payment -> Production -> Balance payment and delivery -> After-sales service.
How is your quality control managed?
Every production step is monitored by our QC team. We perform a full assembly check before final packing to ensure everything fits perfectly.
What kind of after-sales service do you offer?
We provide lifelong technical support. Any minor issues with the furniture are solved promptly, and all inquiries are typically replied to within 24 hours.